Service agreements

  • Our shipping fees depend heavily on the weight of the order, the destinated country and the location from which we will ship it. Besides our own designs and orders, Red Asylum also works with independent partners, who will send the orders from their own location. The shipping fees will be visible at the bottom of the page before making the payment. If there are any questions or problems with this, feel free to contact us at info@redasylum.com.
  • For privacy reasons, we cannot place our adress on this website. When you receive the products ordered from this website, you will find all the information needed in regards to our return policy enclosed with the product. If there is a problem with the item; if anything is broken or in any way different from the information placed on our website, you can send it back within a month of receiving the item. You will receive a full refund regarding the item and shipping costs. If the item is not broken, but you wish to return it for other reasons, you can send it back within three monts of receiving the item. You will receive a refund regarding the product, but not shipping costs.
  • Red Asylum promises not to provide any third parties with any information regarding our clients.